Business

Staying productive while working from home

If you’ve been working from home during the pandemic, you know how many distractions can interrupt your productivity flow during the day. From to-do list items around the house to kids who need help with schoolwork, daily household rigors can rob you of your valuable time and concentration. Fortunately, there are some steps you can […]

Wellness

How to Stay Healthy During Stressful Work Periods

Your team members probably love working in your senior living community, but the job can get trying at times. Whether it’s resident complaints, state inspections or being down a few employees, stressful periods do arise even in the best communities. During challenging work periods, how can you and your staff members stay healthy, avoid illness

Uncategorized

Why a healthy company culture is important

Thanks to a few well-known organizations and their rock-star CEOs, company culture has received significant press — both positive and negative — in recent years. At Apple, for instance, employees exhibit high levels of motivation as well as high sales numbers.  The key for these high-performing workers? Analysts say the right motivation goes a long

Marketing

Why FRESH Content Is King on Your Website

New websites always come with the best intentions. But as a website ages from brand-spanking new to weeks, months and years old, hopeful notions of frequently adding new content may fall by the wayside. In the beginning, maybe the updates are daily. Weekly updates then stretch to monthly, and suddenly, the “latest news” is staler

Senior living

Marketing Person-Centered Care

Over the past few years, the person-centered care movement has begun to sweep the senior living industry. For residents and caregivers, person-centered care is a wholly positive shift — away from the image of cold, sterile senior living environments of yesteryear and toward warm, inviting atmospheres in which individual dignity is respected. If your community

Business, Marketing

How to Deal with Negative Online Reviews and Comments

In our increasingly mobile and connected world, online reviews play an unprecedented role in influencing buying behavior. In fact, nearly 90 percent of consumers say an online review has swayed a purchasing decision. For businesses, the power of online reviews cuts both ways. Positive reviews can act as a boon, creating a groundswell of customer

Marketing, Senior living

Planning Engaging Events that Maximize Your ROI

Every senior living marketing representative knows the importance of persuading prospective residents to visit their community. Few of us would make a move sight unseen, and for seniors considering such a major life change, seeing often is believing. Your sales process likely already includes getting prospects into the community for a tour, but don’t overlook

Marketing, Senior living

Why Video Is Such a Compelling Way to Tell Your Story

With more than a billion users, YouTube has become one of the internet’s premier destinations — and the source of hundreds of millions of hours of video viewing each day. By next year, video is expected to account for nearly 70 percent of all consumer traffic on the internet. There’s no doubt that just about

Business, Marketing

Media Training: Getting Interviews Right

If you’ve participated in interviews with local or national media, you know that the experience can be harrowing. Maybe the reporter asked questions you didn’t anticipate, or maybe you simply felt extremely anxious. Interviews are a fact of life for organizational leaders. As a CEO or executive, community, you’re likely to be asked for an

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